How can we help?

GiftMine accepts prepaid orders only. Cash on delivery is not available. Available online payment options are shown at checkout.

After payment, GiftMine prepares your artwork proof for review. You can approve the current proof or request changes. Personalised gifts need your explicit approval and GiftMine handoff clearance before dispatch. A designer preview is not final approval.

Samples are paid. Contact GiftMine to check sample availability and pricing for the product you want.

Where date requests are enabled, you can request a delivery date at checkout. GiftMine must confirm it after checking supplier and courier availability. An enquiry or requested date is not a guaranteed delivery commitment.

Contact GiftMine about damage and provide video evidence for review. For confirmed damage attributable to GiftMine, the remedy is a replacement. The team will confirm the next steps for your case.

Available hamper builders let you choose packaging and approved contents. At checkout, you can allocate gifts or complete hampers to up to ten recipients in India. Each recipient has a separate shipping quote.

Yes. Share your occasion, product ideas, quantity, approximate budget and preferred date through the enquiry form. GiftMine will confirm availability, pricing and timing. Submitting an enquiry does not place an order.

Contact GiftMine to review the current order and artwork approval status before making changes. This help service cannot change or cancel orders, promise a refund, or override approved artwork.